Welcome to Shri Radha Krishna Jewellers. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. Product Information and Accuracy

We strive to provide accurate descriptions, specifications, and pricing information for all jewelry products on our website. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, or error-free. All products are subject to availability. We reserve the right to cancel any order if the product is no longer available.

2. BIS Certification and Hallmarking

All gold and silver jewelry sold by SRK Jewellers is certified by the Bureau of Indian Standards (BIS) and carries the appropriate hallmark. The hallmark guarantees the purity of the metal. Certificates of authenticity are provided with applicable products.

3. Pricing and Payment

All prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We accept various payment methods as displayed on our website. Payment must be made in full before order confirmation. We reserve the right to change prices at any time without prior notice.

4. Order Confirmation

Your order is subject to acceptance by us. We will send you an order confirmation via email once your order is placed. Order confirmation does not mean your payment has been processed.

5. Shipping and Delivery

We aim to deliver orders within 7-10 business days from the date of order confirmation. Shipping times may vary based on your location. Risk of loss for products passes to you upon delivery to the shipping address provided.

6. Limitations of Liability

To the maximum extent permitted by law, SRK Jewellers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services, even if we have been advised of the possibility of such damages.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts located in Uttar Pradesh

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our Services following the posting of modified Terms means that you accept and agree to the changes.

For any questions regarding these Terms and Conditions, please contact us at sales@srkjewelry.in